The following is a report on the status of communications services in geographic areas impacted by
Hurricane Florence as of September 14, 2018 at 11:00 a.m. EDT.
This report incorporates network outage data submitted by communications providers to the Federal Communications Commission’s
Disaster Information Reporting System (DIRS). DIRS currently covers areas of Georgia, North Carolina, South Carolina and Virginia.
Note that the operational status of communications services during a disaster may evolve rapidly,
and this report represents a snapshot in time.
As of today, Hurricane Florence has had some impact on communication infrastructure, primarily in North Carolina.
The following 99 counties are in the current geographic area that is part of DIRS (the “disaster area”).
GEORGIA
Appling, Bacon, Bryan, Bulloch, Burke, Candler, Chatham, Effingham, Emanuel, Evans,
Jeff Davis, Jefferson, Jenkins, Liberty, Long, Mcintosh, Montgomery, Screven, Tattnall, Toombs, Treutlen,Wayne
NORTH CAROLINA
Anson, Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Chatham, Chowan, Columbus, Craven, Cumberland, Currituck,
Dare, Duplin, Edgecombe, Franklin, Gates, Greene, Halifax, Harnett, Hertford, Hoke, Hyde, Johnston, Jones, Lee, Lenoir,
Martin, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt,
Richmond, Robeson, Sampson, Scotland, Tyrrell, Wake, Washington, Wayne, Wilson
SOUTH CAROLINA
Allendale, Bamberg, Barnwell, Beaufort, Berkeley, Calhoun, Charleston, Chesterfield, Clarendon, Colleton,
Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Kershaw, Lee, Marion, Marlboro,
Orangeburg, Richland, Sumter, Williamsburg
VIRGINIA
Chesapeake City, Suffolk City, Virginia Beach City
911 SERVICES
The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety
Answering Point (PSAP) through the filings of 911 Service Providers in the Disaster Information
Reporting System (DIRS), through reporting done to the FCC’s Public Safety Support Center (PSSC),
coordination with state 911 Administrators and, if necessary, individual PSAPs.
All PSAPs in the disaster areas are fully functional.
WIRELESS SERVICES
The following section describes the status of wireless communications services and restoration in the
disaster area, including the percentage of cell sites out of service for each county.
The following table below provides cell sites out of service by county.
There are 2.9% of the cell sites out of service in the affected area, up from 0.2% yesterday.
The information shown was provided by the signatories to the Wireless Network Resiliency Cooperative Agreement as well as two
additional companies who agreed to allow us to include their data in the aggregated totals.
GEORGIA;
State Affected Counties Cell Sites Served Cell Sites Out Percent Out
GA APPLING 39 0 0.0%
GA BACON 26 0 0.0%
GA BRYAN 78 0 0.0%
GA BULLOCH 136 0 0.0%
GA BURKE 59 0 0.0%
GA CANDLER 33 0 0.0%
GA CHATHAM 462 1 0.2%
GA EFFINGHAM 76 0 0.0%
GA EMANUEL 60 0 0.0%
GA EVANS 19 0 0.0%
GA JEFF DAVIS 25 0 0.0%
GA JEFFERSON 49 0 0.0%
GA JENKINS 17 0 0.0%
GA LIBERTY 112 0 0.0%
GA LONG 33 0 0.0%
GA MCINTOSH 26 0 0.0%
GA MONTGOMERY 29 0 0.0%
GA SCREVEN 30 0 0.0%
GA TATTNALL 36 0 0.0%
GA TOOMBS 53 0 0.0%
GA TREUTLEN 18 0 0.0%
GA WAYNE 56 0 0.0%
TOTAL 1,472 1 0.1%
NORTH CAROLINA
State Affected Counties Cell Sites Served Cell Sites Out Percent Out
NC ANSON 39 0 0.0%
NC BEAUFORT 65 5 7.7%
NC BERTIE 23 0 0.0%
NC BLADEN 75 3 4.0%
NC BRUNSWICK 238 16 6.7%
NC CAMDEN 42 0 0.0%
NC CARTERET 103 34 33.0%
NC CHATHAM 215 0 0.0%
NC CHOWAN 17 0 0.0%
NC COLUMBUS 92 5 5.4%
NC CRAVEN 201 40 19.9%
NC CUMBERLAND 390 2 0.5%
NC CURRITUCK 68 0 0.0%
NC DARE 88 0 0.0%
NC DUPLIN 89 7 7.9%
NC EDGECOMBE 47 1 2.1%
NC FRANKLIN 41 2 4.9%
NC GATES 15 0 0.0%
NC GREENE 45 5 11.1%
NC GUILFORD 69 0 0.0%
NC HALIFAX 71 0 0.0%
NC HARNETT 139 3 2.2%
NC HAYWOOD 9 0 0.0%
NC HERTFORD 23 0 0.0%
NC HOKE 49 0 0.0%
NC HYDE 23 0 0.0%
NC JOHNSTON 182 2 1.1%
NC JONES 47 2 4.3%
NC LEE 79 0 0.0%
NC LENOIR 87 9 10.3%
NC MARTIN 28 3 10.7%
NC MOORE 138 0 0.0%
NC NASH 164 1 0.6%
NC NEW HANOVER 287 62 21.6%
NC NORTHAMPTON 25 0 0.0%
NC ONSLOW 227 68 30.0%
NC PAMLICO 19 0 0.0%
NC PASQUOTANK 38 0 0.0%
NC PENDER 89 15 16.9%
NC PERQUIMANS 17 0 0.0%
NC PITT 250 11 4.4%
NC RICHMOND 101 1 1.0%
NC ROBESON 149 8 5.4%
NC SAMPSON 103 3 2.9%
NC SCOTLAND 55 1 1.8%
NC TYRRELL 11 0 0.0%
NC WAKE 1,131 15 1.3%
NC WASHINGTON 21 0 0.0%
NC WAYNE 142 5 3.5%
NC WILSON 94 1 1.1%
NC YADKIN 12 0 0.0%
TOTAL 5,772 330 5.7%
SOUTH CAROLINA
State Affected Counties Cell Sites Served Cell Sites Out Percent Out
SC ALLENDALE 16 0 0.0%
SC BAMBERG 37 0 0.0%
SC BARNWELL 57 0 0.0%
SC BEAUFORT 225 2 0.9%
SC BERKELEY 250 1 0.4%
SC CALHOUN 30 0 0.0%
SC CHARLESTON 588 0 0.0%
SC CHESTERFIELD 73 0 0.0%
SC CLARENDON 100 0 0.0%
SC COLLETON 130 0 0.0%
SC DARLINGTON 120 0 0.0%
SC DILLON 67 3 4.5%
SC DORCHESTER 166 0 0.0%
SC FLORENCE 210 1 0.5%
SC GEORGETOWN 142 0 0.0%
SC HAMPTON 48 0 0.0%
SC HORRY 434 7 1.6%
SC JASPER 89 0 0.0%
SC KERSHAW 92 0 0 0%
SC LEE 76 0 0.0%
SC MARION 70 0 0.0%
SC MARLBORO 44 0 0.0%
SC ORANGEBURG 171 0 0.0%
SC RICHLAND 548 0 0.0%
SC SUMTER 162 0 0.0%
SC WILLIAMSBURG 144 0 0.0%
TOTAL 4,089 14 0.3%
VIRGINIA
State Affected Counties Cell Sites Served Cell Sites Out Percent Out
VA CHESAPEAKE CITY 188 0 0.0%
VA SUFFOLK CITY 63 0 0.0%
VA VIRGINIA BEACH CITY 284 0 0.0%
TOTAL 535 0 0.0%
There are no cell sites affected in Virginia.
The number of cell site outages in a specific area does not necessarily correspond to the
availability of wireless service to consumers in that area.
See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016)
(recognizing the difficulties in accurately depicting the ongoing status of a wireless provider’s service during emergencies).
Wireless networks are often designed with numerous, overlapping cell sites
that provide maximum capacity and continuity of service even when an individual site is inoperable.
Moreover, wireless providers frequently use temporary facilities such as cells-on-wheels (COWs), increased power at operational sites, roaming agreements, or take other actions to maintain service to affected consumers during emergencies
or other events that result in cell site outages.
CABLE SYSTEM and WIRELINE (Combined);
The cable system and wireline outage table reflects outages of communications service provided by cable and wireline companies,
which may include the loss of telephone, television,and/or Internet services.
State Subscriber Out of Service
GA 6
NC 66,889
SC 1,470
VA 0
BROADCAST TELEVISION STATIONS STATUS
• 42 TV STATIONS reported being OPERATIONAL
(WAVY, WBTW, WCBD, WCES, WCSCTV, WECT, WEPX, WFXG, WHFL-CD, WILM-LD, WIS, WITN-TV, WJBF, WJCL,
WLCN-CD, WMBF, WNCN, WNCT, WPXU-TV, WPXV-TV, WRAL-TV, WRAYTV, WRAZ, WSAV, WSCG, WSFX-TV, WSKY, WTAT-TV,
WTOC-TV, WTVD, WUNC-TV, WUND-TV, WUNJ-TV, WUNK-TV, WUNM-TV, WUNP-TV, WUNU, WVAN, WVBT, WWAY, WYBE-CD, WZRB).
• 2 TV STATIONS report being OUT of SERVICE (WCTI-TV & WYDO).
--------------------------------------------------------------------------------------------------------------------------------------------------------
FM RADIO STATUS
• 91 FM RADIO STATIONS reported being OPERATIONAL
(W202CD, W214BZ, W227BR,W232CH, W238AV, W239CK, W240AS, W241CV, W243DJ, W243DK, W247BS,W249BX, W257CS, W263BA,
W269DF, W270AW, W271BT, W275BW, W280EP, W285DV, W285FJ, W286AY, W288BP, W288BQ, WACG, WAFX, WAGP, WAZO,
WBHC-FM, WBIC-LP, WCMC-FM, WDLZ, WDWG, WEHF-LP, WFCH, WFMV, WFXH-FM, WGCO, WGTI, WGTR, WILT, WIWF, WJQY-LP,
WKFV, WKKZ,WKNC-FM, WKXB, WKXS-FM, WLGI, WLHC-FM, WLQC-FM, WLXB, WLXMLP,WLXP, WMCD, WMGL, WMIR, WNCT, WNOB,
WNOR, WNSB, WOPA-LP, WORG, WPTM, WPUB-FM, WPWZ, WQAI, WRAL, WRFE, WRHD, WRLY-LP,WRMR, WRQP-LP, WRWN, WSSX-FM,
WSVH, WTCQ, WTRG, WTUA, WUBB,WWDW, WWOS-FM, WWQQ-FM, WWWZ, WWXM, WXJY, WXYY, WYTT, WYUM, WZAX, WZRF-LP)
• 2 FM RADIO STATIONS report being DOWN with programming sent to another station ( WGNI & WTIB )
• 11 FM RADIO STATIONS report being OUT OF SERVICE
( WBNK, WEGX, WFNE-LP, WFVL, WHAR, WKGV, WLQB, WMNX, WNBU, WRHT, WRXZ )
--------------------------------------------------------------------------------------------------------------------------------------------------------
AM RADIO STATION STATUS
• 24 AM RADIO STATIONS reported being OPERATIONAL
(WAAV, WALD, WCAM, WCLA, WCLY, WDNC, WFAY, WGCV, WGTN, WHHW, WJOI, WJXY, WLSC, WMFA,
WMFD, WMRV, WQXL, WRMT, WSMY, WTMA, WVOP, WWDR, WWOS, WXLI)
• NO AM RADIO STATIONS reported being OUT of SERVICE
